the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,609 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 648 of 718
 
28th October 2022


From my experience of online and phone contact I can't say that I have ever had a problem and considering that the NHS is experiencing problems this has got to be better than good.

Suggested improvements
Can't think of anything that the practice could have done better.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th October 2022


Straight forward. Little waiting.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
28th October 2022


Really good experience, I felt listened to and all my concerns were addressed. It was great to receive a text afterwards to summarise the treatment.

Suggested improvements
Nothing, it was great.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th October 2022


Excellent service.

Suggested improvements
Nothing every thing was fine.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
27th October 2022


Cyst removed and all issues discussed

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 648 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk