The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-02
Person
4
5
0
2nd November 2022
Sometimes it’s a struggle to get an appointment.
Suggested improvements
Don’t really know what would make things better re appointments!
The James Cochrane Practice
2022-11-02
Person
4
5
0
2nd November 2022
I went online to make an appointment and then received a confusing text which didn’t make it clear that the person who had read my online request felt I should ring up and book an urgent appointment.
Suggested improvements
Just the text could be worded better
The James Cochrane Practice
2022-11-02
Person
3
5
0
2nd November 2022
No one on reception. Hard to get through
Suggested improvements
Better phone system and more appointments
The James Cochrane Practice
2022-11-02
Person
5
5
0
2nd November 2022
Felt in very good hands with Dr [name removed]. Thank you
Suggested improvements
N/A
The James Cochrane Practice
2022-11-02
Person
5
5
0
2nd November 2022
I have been in chronic pain for 2 years and my doctor has tried everything thing he could do to try help me the best he could
Thanku
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk