The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-09
Person
5
5
0
9th November 2022
No problems for me
Suggested improvements
Everything was good for me
The James Cochrane Practice
2022-11-08
Person
4
5
0
8th November 2022
..
Suggested improvements
…
The James Cochrane Practice
2022-11-08
Person
4
5
0
8th November 2022
I called in the morning about my daughters chicken pox, which I was concerned about. I was given a telephone appointment, because it’s an infectious disease, we agreed that was best. Dr [name removed] thought it would be good to see her and I was given an appointment that afternoon. Every time I see Dr [name removed] I feel his care and attention is fantastic, especially with the little ones.
Suggested improvements
I couldn’t even get through to the hold line in the morning and waited a long time in the queue when I did get through but I understand there is high demand.
The James Cochrane Practice
2022-11-08
Person
4
5
0
8th November 2022
Again was told in queue with 10 before me.
Suggested improvements
Nothing,
The James Cochrane Practice
2022-11-08
Person
4
5
0
8th November 2022
It can take anything from 1 day or 2 weeks to get either a telephone consultation or a person to person appointment
Suggested improvements
Can’t think of anything at the moment
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk