The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,610
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-23
Person
5
5
0
23rd November 2022
The Nurse Jean was very experienced and professional. She was knowledgeable and put me at my ease.
Suggested improvements
NA
The James Cochrane Practice
2022-11-22
Person
5
5
0
22nd November 2022
My Family and I moved from Essex in June this year and i was astounded how quickly I got an appointment!
Suggested improvements
Nothing needs improving so far....
The James Cochrane Practice
2022-11-22
Person
4
5
0
22nd November 2022
Getting an appointment could be easier, but it’s better than it was.
Suggested improvements
This experience was a good one.
The James Cochrane Practice
2022-11-22
Person
5
5
0
22nd November 2022
Everything was very easy.
Suggested improvements
Everything was great.
The James Cochrane Practice
2022-11-22
Person
3
5
0
22nd November 2022
I needed help from a specialist GP and the practice nurse to ensure that dressings were regularly changed and that wound healing was monitored. Without this support I would have had to take my chances at the Urgent Treatment Centre at Westmoreland General.
Suggested improvements
I think it’s difficult when you’re under so much pressure and recruitment / retention is such a challenge. However, I am aware of friends in Kendal who are getting better and more consistent treatment than appears to be the norm at James Cochrane. This is a pity.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk