the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,611 reviews

Reviews

Recommend
Involvement
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Page 620 of 718
 
25th November 2022


Very Quick response to my text, and appointment made within days to see someone. Fantastic treatment and attention given to me to determine a prognosis by the physio.

Suggested improvements
None, couldn’t be happier.

Experience
Involvement
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25th November 2022


Very efficient

Suggested improvements
Nothing, very happy with the appointment

Experience
Involvement
Cleanliness
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25th November 2022


Very quick Complete understanding to my concerns and level of pain.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th November 2022


My overall experience at the surgery and with the NHS employees that I have seen at my two recent appointments has been excellent.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th November 2022


My experience at The James Cochrane practice has always been positive, the staff from receptionists to Drs have always been knowledgeable and treated me well, I appreciate appointments are tough at the moment but I guess that’s not down to the surgery

Suggested improvements
I’m not sure you can tbh

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Page 620 of 718

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk