the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,613 reviews

Reviews

Recommend
Involvement
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Appointment
 
Page 593 of 719
 
29th December 2022


Routine appointment seen on time

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th December 2022


Quick to see paramedic. Don’t know why no doctors were available. Was told that the person I saw could prescribe but he had to get approval from a GP

Suggested improvements
Had a doctor available

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th December 2022


Really proactive support and communication from HCP ([name removed])

Suggested improvements
Nothing - really amazing service. Thank you

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th December 2022


Good response given to what was said

Suggested improvements
All good

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
24th December 2022


I arrived at helme chase without an appointment as I needed to see a doctor and was found an appointment over at Maude street. Paramedic was good and knowledgeable.

Suggested improvements
Not sure

Experience
Involvement
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Page 593 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk