The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,017
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-09-13
Person
4
5
0
13th September 2022
There was a degree of shuffling which meant the appointment was later than ideal.
Suggested improvements
No, your team worked hard to get this sorted….very good patient care on that front. Availability was later than ideal but that was outside control of helpful staff and those who did the test.
The James Cochrane Practice
2022-09-13
Person
5
5
0
13th September 2022
Managed to get an appointment for the same day. The consultation was concise and informative.
Suggested improvements
N/a
The James Cochrane Practice
2022-09-13
Person
5
5
0
13th September 2022
Able to access the surgery easily for an appointment. The appointment was on time and efficient.
Suggested improvements
Nothing
The James Cochrane Practice
2022-09-13
Person
4
5
0
13th September 2022
There is a long wait to get an appointment. Maybe 4 or 5 weeks.
Suggested improvements
Only the waiting times for appointments.
The James Cochrane Practice
2022-09-13
Person
5
5
0
13th September 2022
Treatment well above expectations.
Suggested improvements
This time, absolutely nothing.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk