the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,613 reviews

Reviews

Recommend
Involvement
Cleanliness
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Page 584 of 719
 
11th January 2023


My answers are based on my experience which was very good.

Suggested improvements
Nothing regarding my care.

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th January 2023


Long wait on telephone sometimes

Suggested improvements
N/A no

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th January 2023


Son’s problem dealt with quickly and efficiently leaving us feeling reassured. Thank you ☺️

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th January 2023


Very pleased with my timely, non urgent FtoF appt with dr [name removed]. Meds working and able to have informed discussion and plan forward.

Suggested improvements
Can't think of anything.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
10th January 2023


Easy to make an appointment within expected timeframe. New to the practice but found the receptionist very helpful and appointment on time. Consultation went well and covered everything required. Staff were friendly and knowledgeable. Very satisfied with the service.

Suggested improvements
Nothing I can think of.

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Staff
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Page 584 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk