The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,613 reviewsReviews
Telephone was inaudible so had to visit for an appointment
The appointment was for blood tests so was made ahead of time.
I was seen by the nurse and a trainee, I was asked if I minded this and, of course, I didn’t. I was also asked if I would allow the trainee to take the samples, which I did, and she was brilliant.
Sometimes a disconnect between phoning and online requests
Clinics running once a week not easy to get appointment
Nursing assistant very friendly and efficient
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk