The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,614
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2023-02-02
Person
4
5
0
2nd February 2023
Appointment with [name removed] (ANP) [name removed] extremely knowledgeable & able to relay information in a clear & understandable way.
Excellent communication skills & valuable advice given.
Suggested improvements
NA
The James Cochrane Practice
2023-02-02
Person
4
5
0
2nd February 2023
It was reasonably easy to make the appointment but I had to queue on the phone for some time. However I was offered an appointment within three days which I thought was good under the present circumstances.
Suggested improvements
Nothing really - I was satisfied with the service.
The James Cochrane Practice
2023-02-02
Person
5
5
0
2nd February 2023
Very welcoming, professional and friendly practice.
Suggested improvements
There was nothing that could have been done better.
The James Cochrane Practice
2023-02-02
Person
5
5
0
2nd February 2023
Very friendly & cimpetent. Pain free taking of regular blood sample.
Suggested improvements
Nothing
The James Cochrane Practice
2023-02-01
Person
4
5
0
1st February 2023
I couldn’t get an appointment in 7 and 10 days to have sutures removed due to lack of nurses but was advised I could use the UTC to get them done.
Very helpful.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk