the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviews

Reviews

Recommend
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3rd February 2023


Tried over 2 week period to phone for appointment waited over 30 minutes each time terrible waiting times why can't you do online appointment booking system.???????

Suggested improvements
Nothing

Experience
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Rating not given.
Appointment
 
3rd February 2023


A great practice, staffed by professional and knowledgeable people, very many thanks.?

Suggested improvements
?

Experience
Involvement
Cleanliness
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3rd February 2023


The chap on reception very helpful, always gives a rv

Suggested improvements
All ok

Experience
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Cleanliness
Staff
Appointment
 
3rd February 2023


Very helpful receptionist, very pleasant and professional nurse. The only issue is it's hard to get an appointment to see a Doctor.

Suggested improvements
Nothing, happy with the surgery.

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2nd February 2023


Quick and friendly service.

Suggested improvements
Nothing. All was fine.

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Page 566 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk