the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviews

Reviews

Recommend
Involvement
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Page 564 of 719
 
4th February 2023


Blood sample taken with care and done quickly. Very capable nurse.

Suggested improvements
NA

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th February 2023


The Nurse I had my appointment with was very nice and the bloods taken with care . I did not have to wait very long

Suggested improvements
My be have more equipment

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th February 2023


I appreciated being invited to a follow-up appointment so swiftly. Communication from the practice team about my appointment was amazing. Thank you!

Suggested improvements
Everything was fine, thank you.

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd February 2023


When I rang I was give an appointment

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
3rd February 2023


Had to wait a few weeks for my appointment but this was due to the doctor being on holiday and me wanting to see a certain one.

Suggested improvements
Appointments made easier to get and waiting time for appointments not as long l.

Experience
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Page 564 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk