The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,614
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2023-02-09
Person
5
5
0
9th February 2023
Dr [name removed] was so nice and kind very understanding and helped me a lot and also made sure I had a follow up appointment I just wish we saw the same doctor every time as they get to know you and I think this goes a long way to helping also when I phoned up the receptionist knew I needed help and was very good
Suggested improvements
No I was very pleased with everything
The James Cochrane Practice
2023-02-09
Person
4
5
0
9th February 2023
Always difficult to get to see a doctor at short notice.
Suggested improvements
Better access to doctors. Health check done by a nurse and was very profunctory.
The James Cochrane Practice
2023-02-09
Person
5
5
0
9th February 2023
Was able to get appointment at short notice and everything I needed was sorted quickly
Suggested improvements
N/A
The James Cochrane Practice
2023-02-09
Person
4
5
0
9th February 2023
Had to wait quite a long time for appt
Suggested improvements
More appts available but the actual care is good
The James Cochrane Practice
2023-02-08
Person
5
5
0
8th February 2023
Always friendly helpful. Doctor always explains things to me, so I can understand.
Suggested improvements
First class experience always
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk