The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviewsReviews
I saw Nurse [name removed] for travel vaccinations. She gave Me lots of information and advice. Really lovely lady
It took 3 attempts to get appointment
No contact with receptionist
Tried to book an appointment a fortnight ago then got a phone when got last Friday (July 19th), couldn't take it as was called early due to the IT incident, by the time I got this one I was feeling much better
It was very easy to book this routine appointment online but I sometimes have to wait for a while if ringing the surgery.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk