The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-07-31
Person
5
5
0
31st July 2024
I had to cancel my original annual check up at one days notice because I got Covid. But they were very understanding and rescheduled at once to a date of my convenience. During that review, we discussed another health problem and they were able to get me an appointment with a paramedic the same day! Excellent.
Suggested improvements
Nothing comes to mind.
The James Cochrane Practice
2024-07-31
Person
4
5
0
31st July 2024
It difficult to get appointments less than 4 weeks before.
Suggested improvements
Nothing
The James Cochrane Practice
2024-07-31
Person
5
5
0
31st July 2024
Good service
Suggested improvements
Nothing
The James Cochrane Practice
2024-07-31
Person
5
5
0
31st July 2024
All good thank you
Suggested improvements
Nothing
The James Cochrane Practice
2024-07-31
Person
4
5
0
31st July 2024
Gentle caring nurse didn’t feel embarrassed to mention mental health issues. Didn’t start at scars on my arms.
Suggested improvements
PSA Blood test not authorized apart from that, perfect.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk