The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,606
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-08-11
Person
5
5
0
11th August 2024
My regular attendance at the surgery is always of a high standard.
Suggested improvements
Nothing
The James Cochrane Practice
2024-08-08
Person
4
5
0
8th August 2024
The clinician listened well and reassured me that I was understanding things correctly and we agreed on discussions of the next step forward. I felt I was given great care as a patient.
Suggested improvements
Nothing. Everything was good from entering the building to leaving it.
The James Cochrane Practice
2024-08-08
Person
4
5
0
8th August 2024
Easy to get an appointment - but only dates are weeks away
Suggested improvements
See patients sooner
The James Cochrane Practice
2024-08-08
Person
5
5
0
8th August 2024
I used the NHS app on the Monday and was given an appointment with a nurse practitioner on Wednesday of the same week. This was excellent and I recieved reassurance and solid advice after an examination concluded that I required painkillers. Thankyou to all concerned.
Suggested improvements
Although initially I was hoping to see a doctor, hindsight proved it to be unnecessary.
The James Cochrane Practice
2024-08-08
Person
5
5
0
8th August 2024
Professional and fast reaction to a couple of issues raised by Health check
In a follow-up meeting, everything was explained clearly to me and a course the treatment agreed.
Suggested improvements
Everything was good
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk