the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,606 reviews

Reviews

Recommend
Involvement
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Page 33 of 717
 
14th August 2024


The clinician was extremely helpful and kind. He listened to the quite complex issues of my case and responded with speed.

Suggested improvements
Nothing could have been done better. I was impressed by the professionalism displayed and the ultimate satisfactory conclusion.

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th August 2024


What?

Suggested improvements
Very calm treatment

Experience
Involvement
Cleanliness
Staff
Appointment
 
14th August 2024


Good

Suggested improvements
Overall good

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th August 2024


Everything was timely and done well. Dr / Mr [name removed] had an excellent manner and was very helpful in providing prior results information to me as a reference in response to my request.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th August 2024


I have to wait about a month to get an appointment

Suggested improvements
Maybe have more extra days when doctors are available

Experience
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Page 33 of 717

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk