The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,602 reviewsReviews
on this occasion i got a appointment asap but this has never happened before
Great care, and understanding, very professional from both
I got follow up appointment
OK for appointments on the day, but frustrating not being to book in advance (eg 2 weeks ahead)
It's sometimes difficult to explain to receptionists that you wish to see a nurse or GP. Triage by receptionist is not ideal. It's a heavy responsibility for staff not medically trained.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk