The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,604 reviewsReviews
Helpful kind honest receptionists but it does take time to get GP appointments, but I also appreciate the GP I wish to see ( for continuity on this issue ) works very limited hours at the moment.so that's inevitable. Took a few weeks to get a blood test which it would be good if that could be a bit shorter.
I’ve never had a problem at James Cochrane Surgery. Reception staff are always pleasant and courteous.
Drs are always very professional and friendly.
Helpful easy to talk to.
One online contact requesting an appointment has fallen through the cracks.!This is unusual as I have had no problems in the past.
[name removed] was very attentive and methodical.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk