The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviewsReviews
Unfortunately get an appointmentwe could only go to Maude St . Which we found the access for a wheelchair was poor !!
Helpful and fast appointment
The doctor arranged the appointment when he was on a call to me. The Physio listened to what I had to say and offered a route for further investigations, explaining why she was doing what she was doing.
I very rarely see a doctor. The process and turnaround of 2 days to be seen I think is very good when considering the amount of pressure the surgery may well be under. Communication, very good.
The doctor I saw was a credit to his profession, I am nervous and private, my go to person has always been [name removed], when I got a different contact I was unsure, please give feedback as he was professional to the maximum and making the patient feel valued and listened to.
The member of staff was caring, kind listened well to my concerns and explained things in detail. Overall great experience.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk