The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,614 reviewsReviews
Staff very helpful and the nurse was very caring
I can understand why it takes time for appointments to be booked, but when I get to see my GP she really listens, is empathetic & makes positive suggestions to next steps needed.
Always no problems top rate
On time and nurse pleasant and informative
I've been finding it impossible to get a non urgent appointment recently so went to Urgent Treatment Centre at hospital. They told me to go to my GP in 2 weeks. Was offered an appointment in a month so said I'd go back to the hospital. Then I got an appointment when I needed it. I don't feel happy that I needed to be so assertive to get seen.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk