The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,601
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-09-05
Person
4
5
0
5th September 2024
Long waiting time when trying to phone But when I did get through the person was very helpful thank you
Suggested improvements
Decrease telephone waiting time
The James Cochrane Practice
2024-09-05
Person
5
5
0
5th September 2024
Brilliant [name removed] was lovely
Suggested improvements
Nothing
The James Cochrane Practice
2024-09-05
Person
3
5
0
5th September 2024
Never seen my doctor in 5years
It takes weeks to even see a nurse practitioner
Suggested improvements
At the moment nothing
The James Cochrane Practice
2024-09-04
Person
5
5
0
4th September 2024
Had bloods taken by [name removed]. She was fab, really lovely and you can't even see where she took the blood from. What a star!!!
Suggested improvements
Nothing all great
The James Cochrane Practice
2024-09-04
Person
4
5
0
4th September 2024
Got an emergency appointment same day very quickly and easily. Was seen by a lovely team member who was great with me and my son and was really proactive in getting him the treatment he needed.
Suggested improvements
None
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk