the-james-cochrane-practice

The James Cochrane Practice

Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviews

Reviews

Recommend
Involvement
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Page 113 of 719
 
17th May 2024


Because your all amazing!

Suggested improvements
I can't think of anything.

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th May 2024


Everything explained so I understood staff friendly approachable and helpful

Suggested improvements
Cannot think of f anything appointment went smoothly left surgery completely satisfied

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th May 2024


The check in board did not work and I had to queue to check in, and I was told it did work (when it didn't).

Suggested improvements
More doctors offering more appointments

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th May 2024


You can get one if you ring early, usually, depending on the day.

Suggested improvements
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Experience
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Staff
Appointment
 
16th May 2024


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Suggested improvements
We had a 40 min wait due to computer crashing, with a 1yr old it was difficult.

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Page 113 of 719

The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

Profile

We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.

We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!

Thank you for taking the time to share your experiences with us, we really appreciate it.

Resources

Short link to review The James Cochrane Practice: http://iwgc.net/ecatk