The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,601 reviewsReviews
Not easy but I was lucky as I got a cancellation and everything went well for me. I was told to call at 8am. I was tenth in the queue. At 8:15 I got through and was offered an appointment at 3:30pm which was an ideal time for me on a Thursday.
I have my original appointment at James Cochrane Surgery, it was cancelled because the nurse is poorly, they moved my appointment the next day but i am on duty, i called the surgery and fortunately they are helpful and find the the right time that suit me in Maude Street Surgery. Thank you.
I was pleased to get an appointment so quickly. The treatment was discussed with me before it was done. All the staff were welcoming and informative.
I went into the surgery and arranged it
The locum I had yesterday was so great explained everything so I could fully understand she did such a great job with having none of my notes as computers were down. I went away feeling hopeful
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk