The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,612
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-05-26
Person
4
5
0
26th May 2024
Getting to see a named GP always involves a delay
Suggested improvements
Make it easier to see a named Gzp
The James Cochrane Practice
2024-05-25
Person
4
5
0
25th May 2024
i got intial appointment online then subsequent one by phone
Suggested improvements
Can't think of anything - all went smoothly and on reasonable time scale
The James Cochrane Practice
2024-05-25
Person
5
5
0
25th May 2024
Very good professional nurse Taken the time to listen and provided me with support.
Suggested improvements
Nothing
The James Cochrane Practice
2024-05-25
Person
4
5
0
25th May 2024
Getting an appointment at the surgery is very difficult and time consuming
Suggested improvements
Make getting an appointment easier, it is after all your primary function.
The James Cochrane Practice
2024-05-25
Person
5
5
0
25th May 2024
Appointment was easy to arrange and consultation was very helpful
Suggested improvements
Very small thing - one screen not working in waiting room.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk