The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery 3,612 reviewsReviews
I had to wait nearly 5 weeks for a app
Had to rearrange one appointment to two separate appointments, which was manageable but slightly inconvenient.
The surgery as a whole relates well to you and manages your situation confidently and empathically. I have found the GPs etc take time to listen to your problems/concerns without rushing you or making your situation trivial. I have not been to a better surgery. Thank you all!
The doctor I was saw was very nice. She was running slightly late not too much.
Booked to remove stitches. Self-service booking system not working on arrival but receptionist was helpful. Saw nurse [name removed] promptly and she duly removed the stitches quickly and painlessly. Clear advice given on aftercare.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk