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The James Cochrane Practice
2022-09-08
Person
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8th September 2022
I recently tried to book an appointment with my own doctor and he was going on holiday and there weren’t any appointments available to book that far in advance. When I tried to book the appointment with my doctor again I was given an appointment in three weeks+ so I was disappointed with this long wait.
Suggested improvements
Opened up appointments further ahead in the calendar so I could have successfully booked an appointment with my own doctor at the first attempt.
3rd October 2022
Response from The James Cochrane Practice
Thank you for taking the time to share your feedback, we do aim to have our clinics available 6 weeks in advance, however I am very sorry to hear that this was not reflected in your experience. We are reviewing all feedback collectively to understand where we can make improvements, so thank you for sharing yours.