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8th June 2024


Initially received a very quick response from online service and was then booked in for routine appointment. On the day of my appointment I received a phone call advising my appointment needed to be changed due t the clinician going off sick. I was changed to a similar appointment time at closer surgery which worked better for me. The gp I saw was welcoming and helpful, involving me in decisions and making a referral specialist which I heard back from the same day. Overall a very good experience

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment