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19th January 2023


The first appointment I was offered was by phone with more than a week delay. Then I had a nurse appointment & she was a me to book a next day face to face appointment. I tried to book initially via your e.ail system. I hadn't realised that this was Forton urgent appointments only.

Suggested improvements
I preferred the Ask my GP system. I thought it worked much better than the current system as so.eone else decided whether the situation was urgent or not. It seems I think things are not urgent when they are. I'm now unsure what to do to get a reasonably urgent appointment- not necessarily the same day but within a few days.

Experience
Involvement
Cleanliness
Staff
Appointment