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18th May 2024


Overall, the usual good service and clear guidance and advice. Unfortunately the doctor I saw (Dr. [name removed]) was not the one who initiated the appointment ( Dr. [name removed]) so the purpose of the session was not immediately obvious. Additionally it wasn’t clear which issues were to addressed by specialists at LRI, Preston or GP/pharmacy.

Suggested improvements
Ideally, it should be agreed and confirmed what the specific purpose or reason is for the appointment so both the doctor and patient are prepared.

Experience
Involvement
Cleanliness
Staff
Appointment