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5th April 2024


I in no way, criticise the surgery for the call first thing in the morning policy, if you want to get an appointment that day. However, it causes stress and feels pressurising. That said when you do get through the receptionists are brilliant helpful and most of the time do what they say they’re going to do, I’ve knocked a star off because in the ideal world appointments would be available sooner without having to get up and take your chances first thing in the morning. As I say, I do not hold the surgery responsible for this. Whereas the Tory government, I think are a bunch of crooks .

Suggested improvements
Once you are in the system at Helm Chase, there is nothing that could be done better. Honestly, it’s a great practice and it’s a great relief to know that such a good team of professionals are still available to us here in Kendal.

Experience
Involvement
Cleanliness
Staff
Appointment