Share review of The James Cochrane Practice
The James Cochrane Practice
2022-10-24
Person
4
5
0
24th October 2022
I attended the clinic for Flu Jab on Saturday morning
I think that your staff need to be more robust in timings, one lady at front of the queue had an appointment for 8/:50 and was winging she had been waiting outside for 20 mins before the surgury opened and was trying to push her way to the front of the queue, another had an appointment of 2:30 but here brother had one at 8:45 so was trying to effectively push in, i know it seems trivial but if there is an appointment system in place it needs to be adhered to, otherwise you are just angering other patients who are abiding by the rules
Suggested improvements
Open on time please
my partners appointment was 8:30 mine at 8:32
it was 8:35 when front door opened