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14th June 2024


I have only been with the practice a short time but have already had a few occasions were I have needed to use the surgery, so far the experience has been exemplary. The two GPS I have spoken with one in person one over the phone, were knowledgeable honest and forthright about my treatment while also allowing me to feel like I had a decision and had autonmy over my treatment. I had contact with a nurse for bloods who was kind very engaging and really professional. My experience of the receptionist team has been excellent, one lady in particular went over and above when I was distressed to find out results for me after a mix up and was so reassuring and helpful. The dispensary team are on the ball and always professional. I am happy to give name if it means praise is given to staff who really deserve it. Thank you [name removed].

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment