The Halfway Surgery

68 New Road, Chatham, Kent, ME4 4QR Also known as: Part of the Maritime Health Partnership 6 reviews

Reviews

Recommend
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19th April 2023


Since being taken over this surgery has declined. They have now closed it without informing the patients. No communication whatsoever. Extremely poor service

Suggested improvements
It would have been helpful to have received a letter informing patients of the changes to be made to the service.

Experience
Involvement
Cleanliness
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17th November 2021


I have been in hospital with a very life threatening illnesses. Was referred back to the GP for monitoring and haven’t been seen yet.

Suggested improvements
Bee seen by the doctor as an urgent case

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21st October 2021


Appointment hard to see doctor face to face and surgery kept changing them .

Suggested improvements
Good service today Thankyou

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24th September 2021


Had a phone conversation with a doctor. She was very helpful, understanding and empathetic. I got sent a text to let me know the date of appointment. Very easy and helpful

Suggested improvements
Couldn’t of done anything better. Was very easy

Experience
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Rating not given.
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Rating not given.
Appointment
 
3rd September 2021


I spoke to receptionist initially who booked me appointment with specialist speedily and efficiently. She was friendly and helpful. Paige I believe her name was. The doctor I spoke to rang and was knowledgable, insightful and sent me follow up info straight away. I felt heard, understood and informed by someone who knew what they were talking about.

Suggested improvements
Nothing in this instance. It would be nice if one were allocated the doctor at the surgery on their specialist field initially there than me having to ask but at least when I did there was no problem in being given a second opinion.

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Resources

Short link to review The Halfway Surgery: http://iwgc.net/ejhcc