The Glebe Surgery

The Glebe Surgery 2023-08-26 Person 5 5 0

Great healthcare facility with amazing Dr and nurses

Nothing

The Glebe Surgery 2023-08-26 Person 4 5 0

As with other surgeries nationwide it isn’t always possible to get an appointment within a few days although recently it has improved

The practice is coping well without needing any changes. Certain factors are out of its control particularly increased patient numbers demanding appointments. We have received great care from staff here.

The Glebe Surgery 2023-08-26 Person 5 5 0

I was offered an appointment for a blood test the following day. The call handler was easy to talk to and polite. I was a few minutes late but was told it was fine. I explained I can be difficult to draw blood from so he used a thinner needle and a slightly different technique, was lovely to talk to as well as involving my daughter in conversation.

Nothing at all

The Glebe Surgery 2023-08-26 Person 5 5 0

I got through to the surgery without being on hold for too long & was given an appointment with my GP ie Dr Marco the same day. Dr Marco then arranged further tests & a follow up appointment. Much appreciated. Thank you. Lorrie Lyons

All good thanks.

The Glebe Surgery 2023-08-26 Person 5 5 0

I phoned, I was the second caller in line, only waited a few minutes and was through to reception. I could have selected a face to face or a telephone call, I chose a telephone call at a convenient time. Excellent service.

I can’t think of anything.