The Glebe Surgery

The Glebe Surgery 2023-08-27 Person 4 5 0

Sometimes a long wait to get through on phone but much better recently and I avoid the busiest times.

N/A. Excellent already.

The Glebe Surgery 2023-08-26 Person 5 5 0

I needed an urgent ECG as my pulse was very high, I rang in the morning and was given an urgent appointment that afternoon. My Doctor was available to see me about the results. In consultation with my Cardiac Nurse I attended A&E for treatment.

Nothing

The Glebe Surgery 2023-08-26 Person 5 5 0

The appointments staff seem to be mandated to try and decide from the enquirers call as to what type of appointment is most appropriate ie telephone call from the gp or a live appointment to see the gp or other health professional On this occasion I was given a face to face appointment with the doctor which for my health issue on this occasion was absolutely correct although I can imagine that sometimes the decision can be disappointing if not face to face but can understand resources need to be used wisely

Nothing I was seen in good time with an acceptable conclusion

The Glebe Surgery 2023-08-26 Person 3 5 0

Would be more convenient to be able to make appointments online.

Time keeping. My appointment was at least 20 minutes late.

The Glebe Surgery 2023-08-26 Person 5 5 0

Great healthcare facility with amazing Dr and nurses

Nothing