Reviews
Long telephone queues
Flu clinic was exceptionally well run on Saturday. I appreciated the friendly and helpful staff and the earlier text message to say car park was full. Thanks to everyone.
I don't think it's easy to get appointment
I was on the phone for an hour then I was next in line and because it was 1 pm I was cut off. My Son had the exact same experience on Friday it is so annoying.
Thank you for your feedback, and I am sorry that you have experienced these problems. We are aware that there are currently long waits to get through to us on the phone, and that patients are being cut off. It is a long-standing issue that we have tried to resolve with our current phone company but they have been unable to locate the problem. We will be moving to a new phone system by the end of the year that should give all our patients a better experience.
My experience to have my flu jab was very good. The Dr & nurse were kind & informative.
Regarding app, no i find myself getting very frustrated trying to obtain an app for my Dr
The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Glebe Surgery: http://iwgc.net/ecckq