the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,649 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 425 of 530
 
1st November 2023


Even though there were very few patients in the waiting area, my appointment was nearly 40 minutes late! Bad start. Reception and doctor would good and friendly

Suggested improvements
Keep better on time... if I was 40 minutes late, the appointment would have been cancelled. Double standards.

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2023


The receptionists always do their best to accommodate you if u can’t see a GP then one will call you and in my case a prescription was sent to boots and a plan put in place I needed further treatment 4 days later and an appt was made that day to see my GP

Suggested improvements
Everything was done well

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2023


Awesome service

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2023


I was totally surprised to get an appointment on the same day ! Very nice Dr

Suggested improvements
All was good

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st October 2023


I find you have to wait a long time to have rhe phone answered at certain times.although I understand why and also very long waits to see,a doctor. But having said that, it's the same all over. I think overall the GLEBE does a fantastic job and I am so glad to be registered there.

Suggested improvements
I was hoping I could have someone come to me to take my stitches out as my foot and leg were so swollen I couldn't get a shoe on. I didn't realise this was no longer an option. although I am elderly and vulnerable an the hospital told me it was.. I'm not on your list appareny. . I managed to get there with a struggle and help. The Nurse was lovely kind and gentle, as it was quite painful.

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
 

Page 425 of 530

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

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