the-glebe-surgery

The Glebe Surgery

The Glebe, Storrington, West Sussex, RH20 4FR 2,678 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 353 of 536
 
11th January 2024


I've called twice recently to get an appointment at around 2/3pm and both times have waited around half an hour to get through. I couldn't check in on the screen for some reason but the receptionist was friendly and helpful. My appointment was at 9:10 and somehow the nurse was already running over 10 minutes late, not sure how that's possible! But the nurse was lovely and overall came away happy.

Suggested improvements
Reduce phone wait times when calling for an appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2024


Excellent advice and treatment by my Doctor. The Glebe is a first class surgery coping under very different pressures with the current situations.

Suggested improvements
Try to improve time to see a Doctor and have a regular one.

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th January 2024


Dawn who took my blood was fantastic, didn't even feel the blood taken and no mark at all.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th January 2024


Had no issues from booking the appointment to being seen. Great service.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th January 2024


Telephone wait time can be lengthy The actual appointment with the nurse for blood draw was on time and done very professionally.

Suggested improvements
Nothing this time

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 353 of 536

The Glebe Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review The Glebe Surgery: http://iwgc.net/ecckq