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16th July 2024


Getting an appointment for the day or in advance with a nurse works well but getting a non-urgent appointment qith a GP in advance is almost impossible. I was only able to have an appointment on the day or the next. It feels wrong that I have to take an urgent appointment when it isn't critical and someone with a more immediate need may be turned away. Ideally I would like to be able to book online in advance but this is no longer available The receptionist who booked my appointment was very friendly and helpful and my appointment with the GP was great, I wasn't rushed and my questions were answered.

Suggested improvements
Provide online appointment booking.

Experience
Involvement
Cleanliness
Staff
Appointment