Share review of Ringmead Medical Practice

Ringmead Medical Practice 2020-12-23 Person 1 5 0

I had a telephone appointment with a pharmacist, however she called 2 hours early and so I could not take the call as I was in another appointment. When I called to reschedule the next available appointment wasn't until next week. Surely if the pharmacist was rattling through her appointments so quickly that she could call me 2 hours early she would have enough time to call me back the same day. It's unprofessional and unreasonable to so drastically change appointment times to suite yourselves just because they are tele appointments. You can't expect patients to wait by the phone all day for your call, and then if they miss it (because they have jobs and lives of their own) be forced through the whole mess again the following week.

Give appointment times and stick to them.