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16th August 2021


I understand the surgery have done an admirable thing using the surgery as a covid site to do the injections but the rest of the world has opened up no except for the surgery. Why is it so difficult to get through to get an appointment? Then when you do get through there are NO appointments. I suffer with a long health condition which I only ever come to the Drs when I really need to but can NEVER get anywhere when I do need the help. Which makes me suffer more at home with my condition that I feel is too much.

Suggested improvements
Answered the phone quicker 35 minutes waiting to get through is ridiculous , release more appointments do longer hours to get more patients seen.

Experience
Involvement
Cleanliness
Staff
Appointment