Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 420 reviewsReviews
I used the online service to email the surgery to request an appointment on my return from holiday abroad. The email communication from the team was fantastic and offered very helpful advice. Well done team and thank you!
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
Francesca was brilliant. She was so helpful and polite and really put me at ease. A better manner than many of the nurses I've seen in the past to be honest!
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
Francesca was extremely helpful on the phone call. She was efficient and caring. Exactly what I needed at the time.
The call back facility is a vast improvement as I was 18 in the queue!
Just now need a real human voice instead of a robot on the phone messages.
Thank you so much for leaving this review. It is most welcomed and very much appreciated. Best Wishes – Julie Taylor – Operations Manager
The doctor’s, nurse’s and staff are so caring. They have helped me immensely and promptly!
I have a phobia of hospitals and doctors, yet they make me feel relaxed and calm.
Thank you so much for leaving this review. It is most welcomed and very much appreciated. We are glad our environment is welcoming and a relaxed environment. Best Wishes – Julie Taylor – Operations Manager
Called today for an appointment. Followed instructions on automotive system to press 0 for call back. This was at lunch and still waiting for that call back.
Called in at 6.15pm and waited 15mins for anyone to appear In reception to talk to.
Really disappointed with service today.
Thank you for taking the time to leave this review – we are so sorry to hear of your frustrations and disappointment. If you would like to meet to discuss our patient services further, I would welcome the opportunity to plan. I can be reached on Julie.taylor167@nhs.net. Best wishes – Julie Taylor
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Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c