Patford House Surgery Partnership

Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 337 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
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1st May 2024


Booked appointment online. Ella was wonderful, took bloods first time and that’s not easy! Thanks Ella.

Suggested improvements
Nothing. I was in and out within 5 minutes

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th April 2024


Almost impossible to get through by telephone. The PATCHS system is too long winded and most questions are not relevant. I usually post a message to GP System Online and always receive a prompt response

Suggested improvements
Just try to make it easier for 1:1 appointments with a GP or Clinician

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd April 2024


I don’t know why you are sending this to me as my appointment was cancelled- the receptionist was unable to reschedule my appointment, so I don’t know for what purpose they are there. She told me someone would ring me to book another appointment and I have heard nothing

Suggested improvements
I haven’t got time

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
22nd April 2024


Sometime it is not easy to get through to the surgery. The

Suggested improvements
Let patients know which is the best time ring for appointments

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
20th April 2024


More difficult to get appointments now compared to a few years ago though it’s not often I need one thankfully

Suggested improvements
Nothing for this blood test appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c