Patford House Surgery Partnership

Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 420 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 20 of 86
 
9th April 2024


Efficient friendly service

Suggested improvements
Not really, all good

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your positive review! We are pleased to hear you found our service efficient and friendly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th April 2024


As normal, appointment on time which is what helps when going to the surgery.

Suggested improvements
Nothing

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review! We were pleased to hear that your appointment was on time and met your expectations. We are very grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
6th April 2024


Very responsive service and a friendly welcome by the sister

Suggested improvements
Very pleased with the service

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your positive review! We are pleased to hear that you found our service responsive and that you received a friendly welcome from the sister. Patient satisfaction is a priority, and it is good to know we met your expectations. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
6th April 2024


From contacting the receptionist via System on line I was offered a face to face appointment with a lovely female doctor, Dr Astin. After the appointment I was instantly sent a link for a blood test and within a couple of days I’ve had my blood test and I’m now waiting for my results. (Which I’ll be able to view in line). Brilliant service!

Suggested improvements
I am satisfied with everything.

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for sharing your positive experience! We are pleased to hear that you found our service efficient and satisfactory. We are very grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th March 2024


I was given some dates on line to see the nurse and worked well.

Suggested improvements
I was satisfied this time with everything.

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review! We are pleased hear that our online appointment system worked well for you and that you were satisfied with your experience. Thank you, we are grateful for your feedback! Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
 

Page 20 of 86

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Resources

Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c