Patford House Surgery Partnership

Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 419 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 13 of 86
 
9th June 2024


The nurse who saw me early on a Saturday morning was lovely and helpful the receptionist greeted me warmly and the surgery as ever was spotless Bee

Suggested improvements
Nope

11th June 2024
Response from Patford House Surgery Partnership

Dear Bee, Thank you for your kind review! We are very pleased to hear that you had a positive experience with our nurse and receptionist. We will strive to continue to maintain our high standards. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


All helpful all ok

Suggested improvements
None

11th June 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your feedback! We are glad to hear everything was satisfactory. Kind regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


Everybody you talk to say you can’t just pick up the phone and ring a surgery for an appointment now days post covid!,although booking an on-line appointment is reasonably easy it’s the change people do t like,my mother doesn’t have a mobile phone,internet connect,or any other devices,luckily enough my wife does the booking in for her,life I suppose!.

Suggested improvements
My visit/appointment was fine all good.

11th June 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your feedback. We are pleased to hear your visit went well. We understand the challenges with booking appointments online and are always here to assist with any concerns. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th June 2024


Nurse was totally professional and very helpful when I asked about another inquiry.

Suggested improvements
Nothing

11th June 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review! We are pleased to hear that our nurse provided professional and helpful service. We really appreciate the feedback. Kind Regards - Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
6th June 2024


Needed a blood test, and did not want to go to swindon hospital, as I am a “difficult Bleeder”. The phlebotomist was extremely patient and persisted and was very gentle. Thank you

Suggested improvements
Nothing. Happy to know that I can come for blood tests here and not drive to swindon

11th June 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your kind review! We are glad our phlebotomist could provide a comfortable experience for you without needing to drive to Swindon. We really appreciate the feedback. Kind regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 13 of 86

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Resources

Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c