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Patford House Surgery Partnership
2024-06-15
Person
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5
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15th June 2024
I have to have a blood test every 28 days for my chemo. For almost 18 months this has been possible, for the last 4 months it has been impossible. I have to wait 2 weeks before trying to get an appointment which by then is suddenly fully booked requiring me to go to GWH Swindon. As a cancer sufferer I don’t need this extra aggravation.
Suggested improvements
Book me for a recurring 28 day blood test
21st June 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for sharing your experience. We sincerely apologise for the inconvenience and stress this has caused you. We understand the importance of timely blood tests for your treatment and are committed to finding a solution to better accommodate your needs. Patient comfort and care are a priority. Kind Regards, Julie Taylor - Operations Manager