Share review of Patford House Surgery Partnership
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Patford House Surgery Partnership
2022-07-28
Person
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5
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28th July 2022
I was seen by an amazing doctor (Dr Kathryn Hughes) who discussed everything with me and I felt listened to.
For bloods I was seen by a new practice nurse (sorry didn’t catch her name). She is from Wales. She was lovely, put me as ease and was friendly.
Suggested improvements
Doctorlink is very confusing for patients. I knew what the problem I had was as I have suffered with it for a long time, but for a patient who hadn’t suffered with it before and was told to go to a&e can be very frightening.
29th July 2022
Response from Patford House Surgery Partnership
Good Morning Dear Patient - Thank you for taking the time to write this review, it is welcomed. We will be sure to share the compliments offered to Dr Hughes and one of our new nurses. Your point is noted about Doctorlink and we can confirm it is currently under review with the aim to improve patient satisfaction. With best wishes Julie Taylor