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Patford House Surgery Partnership
2024-08-22
Person
4
5
0
22nd August 2024
The nurse who took my bloods was lovely and persevered. She listened to me and made me feel at ease, even when it became a little uncomfortable. (My blood didn’t want to drain that easily. It wasn’t the nurses fault, it was my veins!) Well done
Suggested improvements
More availability for blood test appointments. My preferred surgery is Beversbrook Medical Centre, but there was no avaliability, and even for Padford House Surgery, I had to wait a number of weeks.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your thoughtful review! We are pleased the nurse made you feel at ease during your appointment. We appreciate your feedback on appointment availability and will continue to work to improve this. Kind Regards, Julie Taylor - Operations Manager