Share review of Patford House Surgery Partnership

Patford House Surgery Partnership 2020-05-05 Person 4 5 0

There was a little confusion as to where I needed to go for my appointment. Several reminder texts gave the incorrect surgery for the appointment. I filled out a covid 19 symptom form, then got another request for the form to be filled out again the evening before the appointment. When I got to the correct surgery there was little social distancing initially while waiting for the appointment to be confirmed. The use of texts to remind patients of their appointments is a great idea, but they need to be accurate as if I had gone to the wrong surgery I would have missed my appointment. Does anyone check my notes to see that I filled out the covid form? Sending the second form at 19.46 the night before the appointment is a bit late.